Accessibility & facilities

Accessible events, for all

Adelaide Convention Centre is an accessible venue to all visitors. We offer lift and escalator access to all three levels, including entry from North Terrace and the Adelaide Riverbank Promenade.

You can request assistance from our Floor Ambassadors, organised prior to your event for convenience or upon arrival. We’re committed to creating an experience everyone can enjoy, with visits that are thoughtfully planned, easy to navigate and convenient.

Accessibility considerations

Car parking
There are designated accessible parking spaces located on each level of Adelaide Convention Centre’s North Terrace and Riverbank carparks, enabling you to enter the Centre conveniently and without hassle. Special consideration to reduce distance of travel and cope with large volumes of traffic for disabled passengers unloading can be made by contacting our team.

Wheelchair access
Convenient wheelchair access is available via lifts accessing all levels. Stage ramping, portable wheelchair lifts and additional wheelchairs can all be arranged. Accessible toilets are located across all three levels. 

Sensory impairment
The Centre is fitted out with digital and braille signage along with an audible PA system, to guide sensory impaired guests around the venue. Braille signage can be arranged in the event space, and hearing augmentation systems are also available upon request. An audible PA system is installed throughout the centre and used in the event of an emergency.

Service animals
We allow service animals inside the venue, at the owner’s responsibility. Please reach out prior to the event if you have specific questions or concerns. 

Additional amenities

First Aid facilities
Adelaide Convention Centre has qualified first aid staff readily available and is fitted out with onsite First Aid facilities, including defibrillators in case of a medical emergency. 

Private rooms 
We offer accessible, purpose-built rooms for mothers and caregivers. These rooms are available for feeding, changing and privacy during events, and are recognised by the Australian Breastfeeding Association. Private prayer rooms are also available upon request. 

Coat check & storage 
For added convenience, you have complimentary access to a coat check and luggage storage, available at the main reception. 

Charging stations 
Find plenty of conveniently located charging stations for laptops and mobile phones around the venue. 

Cashless payments 
Adelaide Convention Centre is a cashless venue. All onsite charges including parking, food, beverages and event purchases, must be made by card or mobile pay. We accept all credit cards, debit cards, Apple Pay and Android Pay. 

Your Adelaide Convention Centre event manager can address any further concerns or queries.